3: How We Use Your Information

At Tinymind Labs, we prioritize using your data responsibly and transparently. This section outlines how we use the personal, technical, and behavioral data we collect, in alignment with our mission to deliver safe, educational, and engaging robotics experiences for users of all ages.

3.1. To Provide and Improve Our Services

Your information is essential for operating and enhancing our services. We use data you provide when signing up for workshops, purchasing robotics kits, or subscribing to our platform to:

• Manage registrations and event logistics

• Deliver learning content, assignments, and certifications

• Personalize the experience based on your skill level or interests

• Track your progress in workshops or events

• Improve our robotics kits, website, and educational content based on usage analytics

We also use aggregated user behavior to develop new features and resolve technical issues efficiently.

3.2. To Communicate with You

We use your contact details—email, phone number, or address—to send:

• Booking confirmations and receipts

• Workshop schedules and updates

• Important changes to our terms, policies, or services

• Customer support responses

• Promotional emails and newsletters (if you’ve opted in)

You may opt out of marketing communication anytime by clicking “unsubscribe” or contacting us directly.

3.3. To Support Recruitment, Internships, and Events

If you apply for internships, volunteer positions, or participate in competitions, we use your data to:

• Evaluate qualifications and eligibility

• Assign roles or mentors

• Issue offer letters, completion certificates, or rewards

• Share updates and logistics related to your participation

We do not share this data with third parties unless required by a partner institution or government body under lawful purposes.

3.4. For Analytics and Website Performance

We analyze usage data collected through cookies, device logs, and interaction tracking tools to:

• Understand visitor behavior on our site

• Improve navigation, page load speed, and feature usability

• Test new interface designs or content layouts

• Identify and fix bugs or system crashes

This data is typically anonymized and used in bulk to protect user identities while enabling us to continuously enhance your experience.

3.5. To Ensure Legal Compliance and Platform Integrity

We use your information to:

• Fulfill legal obligations like GST compliance or student verification

• Enforce our Terms and Conditions

• Investigate misuse or breaches involving our intellectual property or platform

• Respond to lawful requests by government authorities or regulatory bodies

This may involve retaining certain data for audit, dispute resolution, or tax purposes as per Indian regulations.

3.6. For Safety, Consent, and Ethical Use

Lastly, we only use your data for ethical, educational, and community-benefiting purposes. We never sell or trade your personal data. If we wish to feature your success story, testimonials, or images, we will obtain your explicit written or digital consent beforehand.

4.1. Service Providers and Partners

We collaborate with trusted service providers to help deliver key components of our platform and services. These partners may include:

• Payment gateways (e.g., Razorpay, PayPal) to process secure transactions

• Cloud hosting services for storing data securely and scaling web/app operations

• Learning management systems (LMS) for course delivery

• Email or communication tools for sending confirmations, newsletters, or updates

• Event management tools for handling offline and online workshops

These service providers are contractually obligated to handle your data confidentially and only as needed to perform the services on our behalf. They may not use your data for any other purpose.

4.2. Legal Requirements and Governmental Authorities

We may disclose your personal information if required by law or in good faith belief that such action is necessary to:

• Comply with applicable laws, regulations, court orders, or legal processes

• Respond to verified requests from law enforcement or regulatory bodies

• Protect and defend the rights, property, or safety of Tinymind Labs, our users, or the public

• Prevent or investigate fraud, misuse, security breaches, or technical issues

In such cases, we will disclose only the minimum amount of data necessary and always ensure that lawful safeguards are followed.

4.3. Educational or Institutional Partnerships

When you or your child participates in a workshop, competition, or certification program in collaboration with a school, college, or institution:

• We may share attendance records, progress reports, project submissions, or certifications with the institution or authorized mentor

• Information is only shared for the purposes of academic evaluation, attendance tracking, or administrative record-keeping

No commercial marketing or third-party outreach is permitted based on this data.

4.4. Business Transfers

In the event Tinymind Labs undergoes a merger, acquisition, asset sale, or business restructuring, your data may be transferred as part of the transaction. In such scenarios:

• You will be notified (via email or a notice on our website) before personal data becomes subject to a new privacy policy

• We will ensure the new entity maintains at least the same level of data protection

4.5. With Your Explicit Consent

In all other cases, we will seek your explicit, informed, and revocable consent before sharing your data. This includes:

• Featuring testimonials or photographs of you on our site or social media

• Collaborating with third-party educational apps or tools at your request

• Sharing data with prospective employers or institutions for internship placements, only with your permission

You may withdraw your consent at any time by contacting us, and we will act promptly to delete or anonymize the shared data.

5.1. Right to Access

You have the right to request a copy of the personal information we have collected about you. Upon verified request:

• We will provide a comprehensive report detailing the types of data we have, the sources, the purposes for which it was collected, and whom it was shared with.

• We will deliver this report electronically (unless otherwise requested) in a user-friendly, portable format.

This helps you stay informed and maintain control over your digital footprint with us.

5.2. Right to Rectification

If you believe any of your data is inaccurate, incomplete, or outdated, you have the right to request corrections. We will promptly:

• Update our records as necessary

• Notify any third parties (if applicable) with whom inaccurate data was shared

• Confirm the changes with you once complete

You can initiate this request via our account settings or by emailing our Data Protection Officer.

5.3. Right to Erasure ("Right to be Forgotten")

You may request that we delete your personal data under the following circumstances:

• You no longer wish to use our services

• The data is no longer necessary for the purposes for which it was collected

• You withdraw your consent (where consent was the lawful basis)

• You object to data processing and there are no overriding legitimate grounds

However, we may retain certain data if legally required (e.g., for tax, legal, or anti-fraud obligations), and such retention will be limited in scope and duration.

5.4. Right to Object and Restrict Processing

You may object to how your data is used, especially in situations involving:

• Direct marketing communications

• Automated decision-making or profiling

• Data processing based on legitimate interests

In such cases, we will pause processing while evaluating your objection. If your request is valid, we will stop processing your data for the disputed purposes.

5.5. Right to Data Portability

If you request to transfer your data to another platform, service provider, or institution, we will provide:

• A structured, commonly used, and machine-readable format of your personal data

• Direct transfer to the new party, when technically feasible

This gives you more freedom to use your data across educational platforms, job portals, or other learning ecosystems.

5.6. How to Exercise Your Rights

To exercise any of the rights above, simply contact our Privacy Officer at:
privacy@tinymind.in
or use the “My Data” section in your Tinymind Labs account dashboard (if available).

We will verify your identity to protect your information, and respond within 15 business days (or as per local regulations). We will keep you informed throughout the process.

6. Your Rights and Choices

At Tinymind Labs, we deeply respect your individual rights concerning your personal data. We are committed to providing you with transparency, control, and accessibility regarding the information we collect and process. This section explains your rights and how you may exercise them. These rights are available to you regardless of your country, age, or relationship with Tinymind Labs, in alignment with applicable Indian law (notably the Information Technology Act, 2000), as well as widely accepted international standards such as the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), even if we are not directly subject to them.

6.1 Right to Access

You have the right to request access to the personal data we hold about you. Upon your request, we will provide a copy of your personal data in a commonly used electronic format, along with relevant information regarding how and why your data is being processed. This includes categories of data collected, sources, recipients (if any), and the purposes of processing.

Example: If you participated in one of our workshops and want to know what personal data (e.g., name, contact details, skill-level assessment) we stored, you may contact us for full disclosure.

6.2 Right to Rectification

You may request the correction or update of any inaccurate, outdated, or incomplete personal data. This helps us maintain data integrity and ensure our services are appropriately tailored to you.

Example: If your email address changes or you notice a typo in your name in our records, we encourage you to notify us so we can correct it promptly.

6.3 Right to Erasure (Right to Be Forgotten)

You may request that we delete your personal data from our systems. We will honor such requests when your data is no longer necessary for the purpose it was collected, when you withdraw consent (if applicable), or when the data is unlawfully processed. However, legal or legitimate business requirements may prevent immediate or complete deletion in some cases (e.g., tax or audit obligations, dispute resolution, fraud prevention).

6.4 Right to Restriction of Processing

In certain situations, you can ask us to limit the processing of your personal data. This means we will still store your data but will not process it further. This applies when the accuracy of data is contested, the processing is unlawful but you oppose deletion, or when we no longer need the data but you require it for legal claims.

6.5 Right to Data Portability

Upon request, we can provide your personal data in a structured, machine-readable format that can be transferred to another data controller. This applies to data provided directly by you and processed based on your consent or a contract.

6.6 Right to Object

You may object to certain types of processing, including direct marketing or profiling based on legitimate interest. If you object, we will cease the processing unless we demonstrate compelling legitimate grounds that override your interests.

Example: If you no longer wish to receive updates about Tinymind Labs' internships or offers, you can opt out from future communications.

6.7 Right to Withdraw Consent

If processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.

6.8 Right to Lodge a Complaint

If you believe that we have violated your rights or failed to comply with data protection regulations, you have the right to lodge a complaint with the Indian Data Protection Authority (once operational) or contact us directly at privacy@tinymind.in.

7. Data Security

Tinymind Labs takes your data security seriously. We implement rigorous administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, alteration, or destruction. As a growing educational and robotics enterprise, we aim to uphold both national and international security best practices.

7.1 Technical Safeguards

We utilize industry-standard encryption (SSL/TLS) across our website and forms to ensure your data is securely transmitted. Our servers are hosted in Tier-III or higher data centers with firewalls, intrusion detection systems, and constant monitoring. Passwords are hashed using strong algorithms (e.g., bcrypt), and sensitive information such as payment or identity details are encrypted at rest.

7.2 Organizational Measures

We enforce strict internal access controls. Only authorized personnel with verified credentials have access to sensitive user data, and all access is logged and monitored. Staff and interns at Tinymind Labs are trained in data handling best practices and sign confidentiality agreements.

7.3 Physical Safeguards

For physical hardware used in our operations, including systems used for data storage during workshops or events, we use locked cabinets, access-restricted rooms, and dedicated surveillance monitoring. Backup devices are encrypted and stored securely.

7.4 Incident Response Plan

In case of a data breach, we have a clearly defined incident response protocol that includes:

• Immediate containment

• Assessment of impact

• Notification to affected individuals within 72 hours (where applicable)

• Communication with regulatory authorities

7.5 User Responsibility

While we take every precaution to secure your data, you are also responsible for keeping your account credentials confidential. Avoid sharing passwords and beware of phishing attempts impersonating Tinymind Labs.

8. Children’s Privacy

Tinymind Labs is especially sensitive to the importance of protecting the privacy of children. As an edtech and robotics organization, our services may be of interest to young learners; however, our platforms and services are not intended for children under the age of 13 without parental or guardian consent, in accordance with Indian law and international guidelines (like COPPA – Children’s Online Privacy Protection Act).

8.1 Consent from Guardians

When we knowingly collect data from minors (below 18), we do so only after obtaining verifiable parental consent. This may include:

• Parental signature on workshop registration forms

• Email verification by a guardian

• Consent via guardian-controlled login credentials

8.2 What Data We May Collect

In limited educational settings (e.g., robotics classes for kids), we may collect:

• First name

• Age group

• Learning preferences

• Project progress and feedback

We do not collect sensitive personal identifiers such as government IDs, banking information, or geolocation from minors.

8.3 Data Use and Retention

Data collected from minors is used solely to deliver educational value, track progress, and send relevant updates to parents. It is never shared with third parties, used for advertising, or stored beyond the duration necessary.

8.4 Parental Control and Deletion

Parents/guardians may:

• Access their child’s data

• Request corrections

• Request data deletion at any time by contacting privacy@tinymind.in

9. International Data Transfers

Although Tinymind Labs operates primarily in India, certain services we use—like email infrastructure, cloud hosting (e.g., Zoho, AWS, Google), payment gateways, and analytics tools—may transfer data across borders. If and when this happens, we ensure all data transfers comply with applicable data protection laws.

9.1 Legal Mechanisms

Where data is transferred to other countries, especially outside India or outside your home jurisdiction, we ensure it is protected using:

• Standard Contractual Clauses (SCCs)

• Data Processing Agreements (DPAs)

• Vendors certified under frameworks like GDPR, ISO 27001, or SOC 2

9.2 Countries Involved

Currently, some of our subprocessors are located in the USA, European Union, and Singapore. These countries have data protection laws that may differ from India, but our contracts ensure equal or stronger safeguards.

10. Third-Party Services and Links

Our site may contain links to external websites, applications, and tools such as payment gateways, video platforms (e.g., YouTube), social media integrations, and IoT software vendors. These third-party services are governed by their own privacy policies.

10.1 No Control Over Third Parties

Once you navigate to a third-party site or tool, Tinymind Labs has no control over their data practices. We are not responsible for any breach, data leak, or misuse that occurs beyond our domain or control.

10.2 Examples

• YouTube: Videos hosted on our site may be embedded via YouTube, which may collect usage data.

• Payment Gateways: Stripe, Razorpay, or other vendors may process your payment and collect data directly.

10.3 Due Diligence

We only partner with third parties that demonstrate strong compliance with data protection and cybersecurity standards. We review contracts and ensure minimum data collection is enforced wherever possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal obligations, operational changes, technological upgrades, or customer feedback. Your continued use of our services constitutes acceptance of any updated terms.

11.1 Notification Mechanism

We will notify you of material changes through:

• Email (if on record)

• A prominent notice on our website

• Update logs with timestamps on this page

11.2 Effective Date

Each version of the Privacy Policy will include an “Effective Date” at the top. Please review it periodically to stay informed of how we protect your information.

12. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Tinymind Labs
Hyderabad, Telangana, India
📧 Email: support@tinymind.in
🌐 Website: https://tinymind.in

We strive to respond to all legitimate inquiries within 7 working days. For legal notices or concerns involving your rights, please clearly mark your email as “Data Privacy Request.”